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3.16. Renewing Enterprise Network on the Same Server

Disponible en español: Renovación de la Licencia Enterprise de Red en el mismo Servidor

New Enterprise Network licenses are no longer offered. This article is provided for customers who currently have Enterprise Network licenses.

Applies to:
Enterprise Network software 6.x/7.x/8.x

How do I refresh my Enterprise Network license on the same server?

To allow for the possibility of server moves, Enterprise Network licenses are reissued every year. You should receive a new Activation ID from Palisade about a week before the old one expires. If you have not received it, or if you have a large number of clients and need extra time, please contact Palisade Technical Support with your current Activation ID. When you have the new Activation ID, follow this procedure to renew the network license.

On the server:

There is no need to deactivate the expired or expiring license, and there is no need to reinstall the software on existing clients.

  1. Run Server Manager and click Activate. Enter the new Activation ID and number of licenses.

  2. Click Automatic, or if your firewall prevents Automatic Activation from running click Manual and follow the on-screen instructions.

  3. Server Manager will offer to create a new .INI file. (You may recall that, during an Enterprise Network client install, the Palisade_NetworkClient.ini file must be present in the same folder as the installer. This file contains server information and the Activation ID.) Save the new file, and overwrite the existing Palisade_NetworkClient.ini file that goes with this Enterprise Network license.


For more, see Server Step 4: Create Palisade_NetworkClient.ini File.

On each existing client where the software is still being used:

There is no need to deactivate the expired or expiring license, and there is no need to uninstall or reinstall the software on existing clients.

  1. Log on to the client computer as an administrator.

  2. Run the software and click Help » License Manager. (If the existing license has already expired, License Manager will come up spontaneously.)

  3. Click Activate, enter the new Activation ID, and click Next.

  4. License Manager should already know the port number and server name, and will present them to you for confirmation. The port number (if any) and server name must exactly match those in the generated Palisade_NetworkClient.ini file. If this information is missing or incorrect, edit the screen, then click Next and Activate.

  5. The end user may need to click Select License in License Manager to begin using the new license.

Reminder: If you later give this user a new computer, or reassign the software to a different user, you must first deactivate the license on this workstation through License Manager. That returns the license to the pool of available licenses on your server.

On each new client:

Follow the Client Setup Procedure.

Reminder: If you later give this user a new computer, or reassign the software to a different user, you must first deactivate the license on this workstation through License Manager. That returns the license to the pool of available licenses on your server.

Old license already expired?

The procedure is the same whether the previous license is still current or has expired.

Last edited: 2020-03-28

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