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4.2. Server Manager Advanced Options

Disponible en español: Opciones Avanzadas en el Administrador de Servidor

Applies to:
Server Manager 6.x/7.x/8.x

The Advanced Options button is the magnifying-glass icon near the lower left corner of the Server Manager window. It opens a panel with the following three buttons.

View

Clicking this button will open a Notepad window containing mostly debugging information. However, the displayed file also contains some license information that supplements the display from Status:

For Concurrent Network licenses, Status shows the number currently in use and lists the current users, but it does not show any past usage of the license. To show all usage since the license service was last started, scroll to the bottom of the Notepad window. OUT lines show when end users launched the software; IN lines show when end users closed Excel or clicked Utilities » Unload @RISK Add-In or similar, to release the license.
For Enterprise Network licenses, Status shows the number of activated clients and the total number of allowed users, but it does not show which clients have been activated. For that information, search in the Notepad window (Ctrl+F) for the Activation ID. Below the information block for the license, you will see one “Destination System Name” line for each activated client.

Exception: If you redirected the license log, Server Manager will be unable to display it. In that case, get the information from the file where you redirected the log.

Host ID

The Host ID button displays the server name and Ethernet address(es) as they are known to the FLEXnet licensing software. Palisade Technical Support may ask you to send this information in some circumstances.

Execute

The Execute button is for use by Palisade Technical Support during a remote support session.

Last edited: 2020-03-28

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