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Home → More on Networks → Overview → Why Only 30 Days? (Concurrent Network Licenses)

1.4. Why Only 30 Days? (Concurrent Network Licenses)

Applies to:
Concurrent Network license certificates and activatable (trusted storage) licenses

(30-day licenses are not normally issued for Enterprise Networks.)

Why does my license expire in a month? I have a permanent license (or a license for a certain number of years).

The great majority of our commercial network licenses are indeed perpetual, and most of the rest are issued for a term of years. But you will get a 30-day transitional license in certain circumstances, depending on the type of Concurrent Network license you have.

Certificate (license file) licenses:

• When you're setting up your Concurrent Network on a new server, we issue a 30-day certificate. This gives you time to make sure that it works on the new server, and to migrate end users to the new server if necessary. Once you know everything is working, contact us and we'll issue a production certificate for the same server.
• When you upgrade major versions, such as 6.x to 7.x, we issue a 30-day license for the old version, combined with a production certificate for the new version. This lets you migrate end users to the new server during the 30 days, with no need to get a new production license from us at the end of the migration period.

Activation IDs for activatable (trusted storage) licenses:

• When you're moving an existing Concurrent Network on a new server, we can issue a 30-day Activation ID on request. This gives you time to make sure that it works on the new server, and to migrate end users to the new server if necessary. Within the 30 days, you return (deactivate) the old production license and receive a new production license.
• When you upgrade products, such as @RISK to the DecisionTools Suite or StatTools Professional to StatTools Industrial, you start with a 30-day license. Within the 30 days, you upgrade all the clients and return (deactivate) the old product license, so that we can issue your production license for the new product.
• When you upgrade major versions, such as 6.x to 7.x, you start with a 30-day license, just like upgrading products.

How can I tell when my current certificate or Activation ID will expire? What does the renewal cost?

We include the expiration date in the email when we send you a certificate or Activation ID. You can also see the expiration date in the lower window of Palisade Server Manager, and in plain text in every certificate license file. (If you view the license file in a text editor, be careful not to make any changes, because then the checksum will no longer be correct.)

If the end of the 30-day period is getting close, and you haven't contacted us, we will normally contact you. We'll ask you a couple of things, and we need your prompt answers in order to create the production license. Once we have them, we can provide the new license within one business day, usually within an hour or two during our business hours. On your end, installing a new Concurrent License certificate should take under five minutes.

There's no charge for the 30-day license, or for replacing it with a production license.

Last edited: 2018-08-14