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Home → End User Setup → Before You Install → Microsoft Components Required for Palisade 8.x Software Install

1.13. Microsoft Components Required for Palisade 8.x Software Install

Applies to: All products, release 8.x

Are there any prerequisites for installing releases 8.x of Palisade software?

There are certain prerequisites, yes. Our installer checks for components (1) and (2) and installs them if they are not present, so for an attended install you should be able to run our installer and let it install what it needs. But if there are install problems, try installing (1) and (2) manually and then re-running our installer. In a scripted install with an MSI installer, you must install components (1) and (2) before running our installer.

1. Microsoft .NET Framework 4 should already be on Windows 8, 8.1, and 10 installations, and on Windows 7 if all updates have been applied. In Programs and Features, locate and click a menu item Turn Windows Features On and Off and click it.

   • If .NET 4 is on that second page, it's part of Windows and you don't need to install it but you might need to enable it (black box or tick mark) or repair it (see Microsoft .NET Framework Repair Tool).
   • If .NET 4 is not listed on that page, it's not part of your version of Windows. Install or reinstall it from
     https://www.microsoft.com/en-us/download/details.aspx?id=49981.

   (If you have .NET 4-point-anything, you don't need to install .NET 4.0. If you have the full version .NET 4, or another version with a CLR of 4 in the chart at .NET Framework Versions and Dependencies, you should be fine.)

2. Microsoft Visual C++ Universal Runtime — install from
   https://support.microsoft.com/en-us/help/2977003/the-latest-supported-visual-c-downloads
   In 32-bit Windows: Install the 32-bit (x86) version.
   In 64-bit Windows (even with 32-bit Office): Install both the x86 version and the x64 version.
   Don't install the "arm" version.

3. Needed by end-user software, not installers: Visual Basic 6 Runtime.
   This is usually present as part of Microsoft Windows, and therefore our installers do not check whether it is present. Please follow the link to check that it is present and up to date, and to install it if necessary.

4. Needed by end-user software, not installers: Visual Basic for Applications.
   This is usually installed by the Microsoft Office installer, and therefore our installers do not check whether it is present. Please follow the link to check that it is present and enabled, and to install it if necessary.

Last edited: 2020-03-19