Home → Troubleshooting → Installation → .NET on 64-bit Systems
I'm trying to install your software, but I get a message from the .NET portion of the install that it's a 32-bit program and is incompatible with my 64-bit Windows system. Help!
Please install .NET yourself, then re-run our installer. It will sense that the .NET components are installed and will not try to install them again.
If you have a 7.x Palisade product, please see Microsoft Components Required for Palisade 7.x Software Install.
If you have a 6.x Palisade product under Windows 8, please see Microsoft Components Required for Palisade 6.x Software Install.
If you have a 6.x Palisade product under Windows 7, Windows XP, or Windows Server 2003 R2, the required .NET 2.0 should already be installed as part of Windows.
If you have a 6.x Palisade product under an earlier version of Windows, you may need to install .NET 2.0. Please download it from Microsoft's Download Center and install it.
If you have a 5.x Palisade product, please see Microsoft Components Required for Palisade 5.x Software Install for .NET installation instructions, including the required version.
last edited: 2020-04-06