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2.9. Old Version Appears Even after an Upgrade

Applies to: All Palisade software, version 6.x or later

I upgraded from version 5.x, 6.x, or 7.x to a later release, but when I launch Excel the old software still loads.

You have the old version listed as an active add-in in Excel. The cure is simply to remove it from Excel's list.  Use the instructions below, based on your version of Excel.

There is no need to have any Palisade add-ins checked (ticked) in Excel's add-ins list; they will all run just fine without that.  You would place a check mark in Excel's list for a Palisade add-in only if you want to force that Palisade add-in to start every time Excel starts.  For more, please see Opening Palisade Software Automatically Whenever Excel Opens.

Excel 2010, 2013, and 2016:

  1. Click File » Options » Add-Ins.
  2. At the bottom of the right-hand pane, click the Go button.
  3. Excel's list of add-ins appears. Remove the check marks from old versions of Palisade software.
  4. Click OK and close Excel.

Excel 2007:

  1. Click the round Office button at the upper left of the Excel window.
  2. At the bottom of the left-hand pane, click Excel Options.
  3. In the middle of the left-hand pane, click Add-Ins.
  4. At the bottom of the right-hand pane, click the Go button.
  5. Excel's list of add-ins appears. Remove the check marks from old versions of Palisade software.
  6. Click OK and close Excel.

Excel 2003 (compatible with Palisade software releases 6.x and older):

  1. Click Tools » Add-Ins.
  2. Excel's list of add-ins appears. Remove the check marks from old versions of Palisade software.
  3. Click OK and close Excel.

Last edited: 2020-04-07

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