Home → Troubleshooting → Installation → MSI Installer Runs, Then Rolls Back
Applies to: All products, releases 6.x/7.x/8.x (MSI installers)
I ran the MSI installer for one of your products. It seemed to get close to completion, but then started rolling back. There was no explanation or error message.
You must install certain Microsoft components before running one of our MSI installers. (Our EXE installers install these prerequisites automatically, if they are not automatically installed.) Please select the article for the software version you are installing:
Whether you are scripting the install or running the MSI by double-clicking, those Microsoft components must be installed first.
Last edited: 2020-04-06