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HomeTroubleshooting@RISK for Excel: Other IssuesExcel Seems to Freeze When Deleting Correlation Matrix

8.26. Excel Seems to Freeze When Deleting Correlation Matrix

Applies to:
@RISK 7.5.2 with 32-bit Excel

In @RISK, I open the Model Window and switch to the the Correlations tab. I right-click a correlation matrix to delete it. I click Yes on the confirming prompt, but Excel is just frozen and I have to shut it down with Task Manager.

Although Excel seems to be frozen, actually it's not. If you continue clicking Yes at intervals, after a few seconds the confirming prompt will disappear, and the matrix will disappear from the Model Window. Click OK to accept the deletion.

If you delete correlation matrices fairly often, so that repeated clicks on Yes aren't acceptable, there is a workaround: please follow the directions to make @RISK run out of process.

Last edited: 2018-02-26

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