Palisade Knowledge Base

HomeStandalone LicensesDownload and InstallInstalling Palisade 6.x/7.x/8.x Standalone Software

1.1. Installing Palisade 6.x/7.x/8.x Standalone Software

Applies to:
All products, releases 6.x/7.x/8.x, individual commercial license
All products, releases 6.x/7.x/8.x, individual academic (faculty/staff) license
All products, releases 6.x/7.x/8.x, individual student version bought directly from Palisade
All products, trial version

Does not apply to:
Concurrent Network Client
Enterprise Network Client
Course license
Software that comes with textbook

If you already have a the software installed and just want to activate it, there's no need to reinstall. Launch the software. If License Manager doesn't come up spontaneously, click Help » License Manager. Click Activate and follow the prompts on your screen.

If the software isn't on your computer, or if you're reinstalling to solve a problem, follow this procedure:

  1. If you received a live link in email, click or double-click it. If you received a link as plain text, highlight it with your mouse, press Ctrl+C, click into the location window of your browser, and press Ctrl+V followed by the Enter key.

  2. The download might start automatically, or you might get a prompt first. If you get a prompt, select Save, not Run or Open.
  3. When the download finishes, press Ctrl+J to open your downloads list. In Chrome, click Show in Folder; in Firefox, right-click the first entry and select Open Containing Folder.

  4. Right-click the name of the installer program, which matches the last part of the link you received, and select Run as Administrator. If you don't have that option, an IT person will need to do the installation for you.

  5. When prompted, choose your installation language and accept the license terms.
  6. On the Customer Information screen, in the bottom half, please take a moment to make the right choice for your situation:

If you chose "I want to activate", the installer will try to activate the Activation ID you enter. If you get a popup later in the installation, "Setup was unable to activate the Activation ID", just click OK and the installation will proceed. After you get the Setup Completed screen, see "Setup was unable to activate the Activation ID ..." for your next steps.


See also:

Additional keywords: Install standalone, Standalone install, Download and install

Last edited: 2020-03-23

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