Home → Troubleshooting → All Products: Startup → "Method '~' of object '~' failed" (at Startup)
También disponible en Español: "Method '~' of object '~' failed" (Al Inicio)
Applies to: Palisade software 5.x–7.x
When I launch @RISK (or another Palisade add-in) I get "Method ~ of object ~ failed". What is wrong, and how do I fix it?
There are several possible causes. Here are the ones we know of:
Check in Excel's Disabled Items, and if the Palisade add-in is listed there, re-enable it. (An item can be marked disabled under some circumstances when Excel crashes.)
To access disabled items: In Excel 2010 and 2013, select File » Options » Add-Ins » Manage: Disabled Items. In Excel 2003, it's Help » About Microsoft Excel » Disabled Items.
Verify that "ignore other applications" is not selected (the box is unchecked).
In Excel 2010 and 2013, select File » Options » Advanced » General options. In Excel 2003, it's Tools » Options » General.
Verify that Visual Basic for Applications is installed and enabled. The easy test for this is to launch Excel and then press Alt-F11. Visual Basic Editor should appear.
If VBA is not enabled, go to Control Panel » Programs and Features (or Add or Remove Programs) and modify Microsoft Office. VBA is under "Office shared features", and it must be set to "Run from my computer".
If you install Skype for Business 2016 and you don't have Office 2016, a bad key gets written to your System Registry. See the Skype for Business 2016 "special case" near the end of "Automation error: Library not registered" to remove that key.
Run a repair of Microsoft Office to fix any components that may be corrupted.
Verify that your version of Palisade software is compatible with your version of Office. Please see Windows and Office Versions Supported by Palisade.
If you have Office 2010 or newer, then deployment as Office Web Apps, Office On Line, Pocket Office, Office Mobile, Office On Demand, or Office 2010 Click-to-Run may be a problem. The key is that your Office needs to be installed on the same computer as the Palisade software, not on a different computer or Web server.
See also: There are other possible causes for this message. See All Articles about "Method '~' of object '~' failed".
Last edited: 2020-01-06