Home → End User Setup → Further Information → Academic Licensing Options (6.x/7.x/8.x)
Disponible en español: Opciones de Licenciamiento Académico
Applies to: All products, releases 6.x/7.x/8.x, academic licenses
For commercial licenses, see Overview of 6.x/7.x/8.x Commercial Licenses.
For Developer Kits 4.x, see Developer Kit License Types.
What licensing options do you offer for your software?
We offer license types for students, academic faculty, and commercial users, for single workstations or for a network. Here are all the academic license types:
| Users | Name of License | License Location | Activatable or Certificate (See below.) |
Usual Duration |
|
|---|---|---|---|---|---|
| End User Computer |
Your Server |
||||
| ☆ Palisade Tech Support may issue a certificate to work around specific problems. ★ All certificates are issued for a year at a time. |
|||||
| Faculty | Standalone Academic | ✔ | Always activatable☆ | 1-year subscription ★ | |
| Concurrent Network | ✔ | Usually activatable; certificate on request | 1-year subscription ★ | ||
| Students | Standalone (bought by student) | ✔ | Always activatable☆ | 1 year | |
| Course — Workstation Setup (bought by the school) |
✔ | Always certificate | 1, 2, 3 year subscription | ||
| Course — Client-Server Setup (bought by the school) |
✔ | Usually activatable; certificate on request | 1, 2, 3 year subscription | ||
| Textbook (free with book purchase) | ✔ | Always certificate | 1 year | ||
What is an activatable license? What is a certificate license?
An activatable license, also known as a trusted storage license, is a string of letters and digits called an Activation ID. Before use, it must be activated against our server. See Activating Palisade 6.x/7.x/8.x Standalone Software, or for network licenses see the Network Guide.
Activation can be automatic or manual. Automatic Activation needs direct communication between your server or computer and our license server. If that fails because of your firewall, Manual Activation is available: the software creates a digitally signed XML request file, you email the file to us or upload it to our Web page, you get a response file the same way, and you load the response file in the software.
Before you wipe a hard drive or decommission a computer or server where a license is activated, you must deactivate the license. You must also deactivate the license as part of transferring it. Deactivation can also be automatic or manual. See Transferring Standalone Software 6.x/7.x/8.x to a New Computer, Moving Concurrent Network to a New Server.
A certificate license is a text file, digitally signed and locked to the MAC address of your license server or your end user's computer. Textbook licenses are always certificates. Course workstation certificates are not tied to a specific computer but can be used on a specified number of student computers. Other types of licenses, which are usually activatable, can be changed to certificates in special circumstances.
There is no deactivation process for a certificate license. Instead, you ask Palisade for a new license when you need to move it to a new computer or server. Therefore, certificate licenses are issued for no more than a year at a time.
What is a standalone license?
A standalone license is for use on a single computer. An optional auxiliary license (available to faculty in some regions) will let you install and use the software on a second computer, provided that you are the only user on both computers. Starting with version 8, standalone academic licenses expire with maintenance. If maintenance is renewed, a replacement license is provided.
Most standalone licenses are of the activatable type: you receive an Activation ID, and you must activate it against our server. See Activating Palisade 6.x/7.x/8.x Standalone Software. You must also deactivate the license as part of transferring it, or before you wipe the computer's hard drive for any reason; see Transferring Standalone Software 6.x/7.x/8.x to a New Computer.
For the full license terms of standalone licenses, please see https://www.palisade.com/legal/
Student licenses bought directly from Palisade last for one year from first activation. They have watermarks on graphs, but no restrictions on model size or software features. Except for the watermark, a student license functions exactly like a commercial license for the DecisionTools Suite Industrial Edition.
What is a Concurrent Network license?
Please see Overview of 6.x/7.x/8.x Network Licenses.
What is a course license?
Course licenses are sold to accredited colleges and universities for use in instruction. The school's IT department can select workstation setup, client-server setup, or both.
Client-server setup is designed for a computer lab, where the computers are all on your network at all times. It's implemented as a concurrent network, so you can install the client software on any number of computers, but no more than the contracted number of students can use the software simultaneously.
Workstation setup is best when students will install the software on their own computers. It's similar to a standalone license, except that there is a pre-activated license certificate rather than an Activation ID. After the initial installation, the student's computer does not need to communicate with your server.
What is a textbook license?
Textbook licenses of DecisionTools Suite Industrial edition are bundled with certain qualifying MBA and other textbooks. Textbook licenses are good for one year, and include certain restrictions on model sizes as well as academic watermarks on graphs. Users have all the features of the DecisionTools Suite Industrial Edition except the @RISK Library.
Students purchasing qualifying textbooks receive a specific link to download the textbook license of the DecisionTools Suite. Students will need to have the textbook at hand during the download process and provide information to verify their academic status. The installer includes the certificate for the textbook license.
Once the installer is downloaded, users should right-click on it and choose Run as administrator, then follow the instructions as prompted.
What kind of free technical support is available?
Tech Support will help make sure that can install and activate your software and that it's working correctly; Tech Support will also answer reasonable questions about product features. Installation is usually routine and does not require help from Palisade.
See also: Scope of Free Support.
How do I request technical support?
Academic faculty can email Technical Support (include your serial number), phone us at +1 607 277-8000, or use live chat on our Web page. When requesting support by phone or live chat, please have your serial number handy.
Students with course licenses who need help with installation should look to their school's IT department first; the IT department will contact Palisade if they cannot solve the problem. Students who bought licenses directly from Palisade, or who are using textbook software, can email Technical Support with installation problems (include your serial number or the title and edition of your textbook); support by phone and live chat is not available. For help in learning to use the products, students should consult their professors or the extensive video tutorials and help files.
Is remote access possible? I have the software installed on my office computer, and I want to log in from my laptop and run the software.
Remote access is allowed for Client-Server Setup only, but not for any other type. See "Using ... via remote access or Terminal Services is not allowed ...".
Last edited: 2022-07-26